Leadership for Inspired Living

"The staff makes us feel so special. There is so much security here for the residents." – J.H.

D. Scott Crabtree
President and Chief Executive Officer of Broadway Services, Inc.

Mr. Crabtree has worked in health care Administration since 1982.  Prior to joining BSI, he managed a New Orleans retirement community for over 11 years.  He received both his undergraduate and graduate degrees from the University of Tennessee and completed postgraduate business courses at Loyola University in New Orleans.  He currently serves on the boards of the Louisiana Board of Examiners for Nursing Home Administrators, the Louisiana Emergency Preparedness Review Committee, and the Gulf States Association of Homes and Services for Aging, as well as numerous associations related to community services for aging and disabilities.  Mr. Crabtree is an outdoor enthusiast who is also active in various community groups with one favorite serving as the team captain for a large cycling team that fundraises for the Multiple Sclerosis Society.  He is a member of St. Charles Avenue Presbyterian Church, where he has served as an elder.  Mr. Crabtree is currently on the board of directors for Bridge House, Inc. and is a former board member of Grace House, Inc. and St. Andrew’s Episcopal School.

"The residents and staff are why I work at Lambeth House.  The residents are each a story unto themselves and offer an incredible opportunity to learn about life.  The staff are some of the best, if not the best people, with whom I have worked in my career.  I have never had a day that I was not eager to get into work and be part of this great community."

Jere Hales
Vice President and Chief Operating Officer

Ms. Hales has 20 years of healthcare experience which spans from clinical nursing to healthcare administration.  She began her career in the United States Army, where she received training in nursing and specialized in the areas of cardiology and abdominal transplantation.  She has a Bachelor of Science in International Business from Montclair State University and a MBA from Tulane University.  Prior to joining BSI, she held the position of Director of Geriatric Services Development for Tulane Medical Center where she led the charge in strategic development for senior care.  Her background also includes leadership positions in healthcare sales/marketing, physician relations, and business development.

Lynn Swetland
Secretary, Treasurer, and Chief Financial Officer

Ms. Swetland is a Certified Public Accountant with a B.S.M. degree in accounting from the A.B. Freeman School of Business at Tulane University.  She has served as the Chief Financial Officer at Lambeth House since September 2004 and has 16 years of prior experience in accounting, including five years in health care.  She volunteers as a co-treasurer for two local organizations, actively participates in a monthly book club, and likes to exercise and spend time with family and friends.

"I find the interaction with Lambeth House residents and co-workers immensely rewarding and will never forget helping residents evacuate for Hurricane Katrina and finding accommodations for everyone."

Debra Godsey, RN
Director of Health Services

Debra Godsey RN,  Director of Health Services, has 23 years of experience in Long Term Care which include Director of Nursing  and Consulting roles.  Mrs. Godsey has successfully planned and implemented evacuations of Long Term Care Facilities for Hurricanes five separate times. In addition to nursing accomplishments she is a recognized speaker on a variety of health care topics and is a Certified Legal Nurse Consultant. She has reviewed malpractice cases for a number of legal firms in and out of the State of Louisiana.  Currently, she serves on the advisory board of the Louisiana Geriatric Society.  She is an Army Veteran who retired in 2005 after 24 years of service.  Education includes a B.S. in Biology and an Associate of Science in Nursing.

Jennifer Credeur
Social Services Director

Mrs. Credeur is a Licensed Clinical Social Worker. She joined the Lambeth House team in 2012 in preparation for the opening of St. Anna’s.   She received her B.A. from Auburn University in Psychology  and her master’s degree from Tulane School of Social Work.  Prior to Lambeth House, Mrs. Credeur worked for East Jefferson General Hospital as a medical social worker for the skilled nursing unit.  She also  worked in a mental health resource center in the Ninth Ward. 

                “I enjoy working with our wonderful residents and their families.  Their life stories are inspiring and keep me motivated to provide them with the best services possible.  I also love being a part of a supportive and encouraging team. “

Amy Roberts
Director of Human Resources

Mrs. Roberts is a Tulane University graduate with a Bachelor of Science in Psychology.  Graduating in the midst of Hurricane Katrina, she took her career down a different path and began working in the HR field.  She joined Lambeth House in November 2016 with over ten years of in-depth HR experience and two professional HR certifications.  Mrs. Roberts has a passion for Human Resources and is excited to have joined the Lambeth House team.

Natalie Hooks
Foundation Director

Mrs. Hooks graduated from LSU with a Bachelor of Arts in History. A New Orleans native, she has spent the majority of her career in sales, marketing and healthcare recruitment.  Prior to coming to Lambeth House in February of 2017, she served as the Director of the Tulane Law Fund for 6 years.  After visiting Lambeth House as a healthcare recruiter, she fell in love with the community and is thrilled to fulfill the role of Foundation Director.

Cathy Maddox
Marketing Director

Ms. Maddox graduated from LSU with a B.S. in Education, and later post graduate studies in business and banking. She spent 26 years specializing in community banking. A Baton Rouge native, she moved to New Orleans in 1996 where she expanded her sales, marketing, advertising and public relations experience.  Prior to joining the Marketing team at Lambeth House, she served as Marketing Director of St. Anna’s Residence.

She loves working with people in the community and cultivating relationships.  Ms. Maddox has a broad range of interests to include gardening, photography, painting, exercising, snorkeling and anything else that keeps her active and involved with enjoying nature!

"It is very rewarding to be part of an organization that enriches lives on a daily basis and brings smiles to so many faces."

Carrie Mercer
Director of Marketing

Ms. Mercer has over 20 years’ experience in healthcare marketing.  She graduated from McNeese State University with a B.A. in Marketing/Communications. Her previous work experience includes positions as Marketing Director of Women & Children’s Hospital in Lake Charles, Marketing Director for River Parishes Hospital in LaPlace, Director of Geriatric Services Development for Tulane Medical Center where she led the charge in strategic development for senior care.  Ms. Mercer joined the Lambeth House Marketing team in 2012 as the Marketing Director for Assisted Living and Nursing Care.  She left in 2014 to work for Wunderman, a global ad agency specializing in healthcare marketing.  In June 2016, Ms. Mercer returned to Lambeth House as Marketing Director for Independent Living.  Ms. Mercer is the mother of two children, Katie and Conner, who are currently in High School. 

Melissa Brunvoll
Director of Marketing (Assisted Living and Nursing Care)

Ms. Brunvoll graduated from Tulane University with a B.A. in Communications and Spanish. Prior to joining the Lambeth House team in February 2018, she worked as an Operations Manager for Marriott International. She is excited for her role as the Marketing Director for Assisted Living and Nursing Care and looks forward to building relationships with the wonderful residents and families of Lambeth House.

Daphne Dominguez
Director of Assisted Living

Mrs. Dominguez joined the Lambeth House team in 2007 and relishes building relationships with residents and co-workers in her work here.  She graduated from the University of New Orleans with her Masters in Education and Graduate Certificate in Gerontology, and has worked in long-term care for the past 11 years.  She currently sits on the Education Committee for the Louisiana Assisted Living Association (LALA).  Her experience includes Director of Special Care Units/Alzheimer Units, Director of Adult Day Care Program, and Director of Assisted Living.

"It's the appreciation from the residents when I do the smallest of small things for them that makes my days at Lambeth House so  fulfilling."

Monica Harris-Hall
Environmental Services Director

Mrs. Hall holds a B.S. in Business Administration from Southern University A&M College and a Masters Degree in Public Administration with a concentration in health care administration.  Upon graduation, Mrs. Hall completed a two-year management internship at LSU Medical Center/Earl K. Long Hospital in Baton Rouge.  Mrs. Hall has previously served as Assistant Director of Housekeeping at Tulane University Hospital and Clinic.

"I enjoy getting an opportunity to meet with residents and their loved ones.  A resident's family member once left a note in my office, thanking my department for always putting a smile on her father’s face.  I will never forget it."

Stefanie Hosek
Food and Beverage Director

Mrs. Hosek is a certified dietary manager.  She has been the Manager of Dining Services at Lambeth House since it opened in October 1998 and previously served as the Café Manager at Ponchartrain Hotel for eight years.  Mrs. Hosek takes delight in growing vegetables and flowers in her garden, reading and, walking.

"Why do I love working at Lambeth House? After a 12 hour day, I get in my car and have a huge smile on my face and I say to myself, 'That was a good day, everyone was happy!'"

Patrice Jenkins
Director of Lifestyles

Patrice T. Jenkins Lifestyles Director- Ms. Jenkins is a native of New Orleans and graduate of Loyola University with a B.A. degree in Communications and is a Certified Activity Director.   She joined the Lambeth team in 2016 as a Lifestyle Coordinator in the Memory Care Unit.  In February of 2018, she became Lifestyles Director.  She has over 20 years in the healthcare industry, with 20 years as Director of Volunteer Services at The Medical Center of Louisiana and 2 years as Guest Services Manager of the Ochsner Health System.  She most recently served 5 years as the Activity Director at Sunrise Senior Living and 2 years at Lafon Nursing Home.  “I am passionate about enriching the lives of our residents.”

Geno Booher
Director of Plant Operations

Mr. Booher worked at Auburn University Facilities Division where he also earned a B.A. in History. After moving to New Orleans in 2010, he worked as Maintenance Director for a small, family owned, French Quarter property management company taking great pride in preserving and restoring historic structures. He then gained further experience with larger and more complex systems while working at a national property management firm.


Family, Friends, and Fitness are Geno’s primary passions. Music and Art are close behind.


“I am thrilled to have been chosen to lead the dedicated Plant Operations team at Lambeth House!”