Leadership for Inspired Living

"The staff makes us feel so special. There is so much security here for the residents." – J.H.

D. Scott Crabtree
President and Chief Executive Officer of Broadway Services, Inc.

Mr. Crabtree has worked in health care Administration since 1982.  Prior to joining BSI, he managed a New Orleans retirement community for over 11 years.  He received both his undergraduate and graduate degrees from the University of Tennessee and completed postgraduate business courses at Loyola University in New Orleans.  He currently serves on the boards of the Louisiana Board of Examiners for Nursing Home Administrators, the Louisiana Emergency Preparedness Review Committee, and the Gulf States Association of Homes and Services for Aging, as well as numerous associations related to community services for aging and disabilities.  Mr. Crabtree is an outdoor enthusiast who is also active in various community groups with one favorite serving as the team captain for a large cycling team that fundraises for the Multiple Sclerosis Society.  He is a member of St. Charles Avenue Presbyterian Church, where he has served as an elder.  Mr. Crabtree is currently on the board of directors for Bridge House, Inc. and is a former board member of Grace House, Inc. and St. Andrew’s Episcopal School.

"The residents and staff are why I work at Lambeth House.  The residents are each a story unto themselves and offer an incredible opportunity to learn about life.  The staff are some of the best, if not the best people, with whom I have worked in my career.  I have never had a day that I was not eager to get into work and be part of this great community."

Jere Hales
Vice President and Chief Operating Officer

Ms. Hales has 20 years of healthcare experience which spans from clinical nursing to healthcare administration.  She began her career in the United States Army, where she received training in nursing and specialized in the areas of cardiology and abdominal transplantation.  She has a Bachelor of Science in International Business from Montclair State University and a MBA from Tulane University.  Prior to joining BSI, she held the position of Director of Geriatric Services Development for Tulane Medical Center where she led the charge in strategic development for senior care.  Her background also includes leadership positions in healthcare sales/marketing, physician relations, and business development.

Lynn Swetland
Secretary, Treasurer, and Chief Financial Officer

Ms. Swetland is a Certified Public Accountant with a B.S.M. degree in accounting from the A.B. Freeman School of Business at Tulane University.  She has served as the Chief Financial Officer at Lambeth House since September 2004 and has 16 years of prior experience in accounting, including five years in health care.  She volunteers as a co-treasurer for two local organizations, actively participates in a monthly book club, and likes to exercise and spend time with family and friends.

"I find the interaction with Lambeth House residents and co-workers immensely rewarding and will never forget helping residents evacuate for Hurricane Katrina and finding accommodations for everyone."

YeaQuanna H. Smoot
Director of Health Services

Mrs. Smoot joined Lambeth House in March 2021 as Director of Health Services and brings with her over 26 years of clinical experience. She is currently enrolled in a RN-MSN degree program at the University of Lafayette of Louisiana and received her Associate Degree in Nursing from Delgado Charity School of Nursing.

Prior to joining Lambeth House, YeaQuanna worked as Director of Nursing Services at St. Jude’s Nursing Home. As director, she oversaw administrative functions in the nursing department and developed and implemented nursing service objectives, policies, and procedures to maintain quality nursing care. In addition, she implemented various infection control and pharmaceutical policies, recommended and collaborated in in-service education programs to promote staff development, and monitored the quality and type of care provided to patients.

YeaQuanna has worked in various patient care services including long-term care, med-surg, skilled nursing and rehab, adult health, hospice, community health, mental health, wound care, post-operative surgical services, and orthopedic services.

YeaQuanna currently serves as a member of the American Nurses Association and Louisiana Nurses Association. She is also a member of the prestigious Sigma Theta Tau International Honor Society whose mission is to develop nurse leaders anywhere to improve healthcare everywhere.

In her spare time, she enjoys singing, dancing, domestic travel, and getting lost in a good book.

Jennifer Credeur
Social Services Director

Mrs. Credeur is a Licensed Clinical Social Worker. She joined the Lambeth House team in 2012 in preparation for the opening of St. Anna’s.   She received her B.A. from Auburn University in Psychology  and her master’s degree from Tulane School of Social Work.  Prior to Lambeth House, Mrs. Credeur worked for East Jefferson General Hospital as a medical social worker for the skilled nursing unit.  She also  worked in a mental health resource center in the Ninth Ward. 

“I enjoy working with our wonderful residents and their families.  Their life stories are inspiring and keep me motivated to provide them with the best services possible.  I also love being a part of a supportive and encouraging team. “

Amy Roberts
Director of Human Resources

Mrs. Roberts is a Tulane University graduate with a Bachelor of Science in Psychology.  Graduating in the midst of Hurricane Katrina, she took her career down a different path and began working in the HR field.  She joined Lambeth House in November 2016 with over ten years of in-depth HR experience and two professional HR certifications.  Mrs. Roberts has a passion for Human Resources and is excited to have joined the Lambeth House team.

Melissa Brunvoll
Marketing Director, Assisted Living and Nursing Care

Ms. Brunvoll graduated from Tulane University with a B.A. in Communications and Spanish. Prior to joining the Lambeth House team in February 2018, she worked as an Operations Manager for Marriott International. She is excited for her role as the Marketing Director for Assisted Living and Nursing Care and looks forward to building relationships with the wonderful residents and families of Lambeth House.

Kristen Leger
Marketing Director, Independent Living

Ms. Leger joined Lambeth House as Marketing Director for Independent Living in March 2020. As an ambitious professional with more than eight years of progressive experience in marketing, Ms. Leger has fostered a reputation as a key contributor among both leadership and her peers. Prior to joining Lambeth House, she held various marketing and communication positions at National Lutheran Communities & Services, a family of retirement communities and services located in Maryland and Virginia providing seniors with a variety of lifestyle, residential and health care options. In addition, she has held various consulting roles which have included direct marketing, website management, and public relations initiatives. Ms. Leger is thrilled to be a part of the Lambeth House team and will continue her passion for cultivating relationships. Ms. Leger graduated from the University of New Orleans with a B.S. in Marketing.   

Daphne Dominguez
Director of Assisted Living

Mrs. Dominguez joined the Lambeth House team in 2007 and relishes building relationships with residents and co-workers in her work here.  She graduated from the University of New Orleans with her Masters in Education and Graduate Certificate in Gerontology, and has worked in long-term care for the past 11 years.  She currently sits on the Education Committee for the Louisiana Assisted Living Association (LALA).  Her experience includes Director of Special Care Units/Alzheimer Units, Director of Adult Day Care Program, and Director of Assisted Living.

"It's the appreciation from the residents when I do the smallest of small things for them that makes my days at Lambeth House so fulfilling."

Monica Harris-Hall
Environmental Services Director

Mrs. Hall holds a B.S. in Business Administration from Southern University A&M College and a Masters Degree in Public Administration with a concentration in health care administration.  Upon graduation, Mrs. Hall completed a two-year management internship at LSU Medical Center/Earl K. Long Hospital in Baton Rouge.  Mrs. Hall has previously served as Assistant Director of Housekeeping at Tulane University Hospital and Clinic.

"I enjoy getting an opportunity to meet with residents and their loved ones.  A resident's family member once left a note in my office, thanking my department for always putting a smile on her father’s face.  I will never forget it."

Donald Richardson
Food and Beverage Director

Mr. Richardson joined Lambeth House in September 2020 as the Food and Beverage Director (F&B Director). Donald brings with him over ten years of professional experience in the hospitality sector, helping large-scaled dining facilities find success and exceeding industry standards. As the F&B Director, he will oversee all the organization’s food and beverage operations and services, adhere to quality and safety standards, and ensure customer satisfaction. 

Prior to joining Lambeth House, Donald was F&B Director at the Hotel Mazarin in the French Quarter, where he eventually became the area director under the J Collection hotel group. Donald also spent ten years at the Country Club of Louisiana in Baton Rouge, holding multiple positions including, Clubhouse Manager and F&B Director.

Donald is a proud alumnus of Louisiana State University graduating with a degree in dietetics.

Geno Booher
Director of Plant Operations

Mr. Booher worked at Auburn University Facilities Division where he also earned a B.A. in History. After moving to New Orleans in 2010, he worked as Maintenance Director for a small, family owned, French Quarter property management company taking great pride in preserving and restoring historic structures. He then gained further experience with larger and more complex systems while working at a national property management firm. Family, Friends, and Fitness are Geno’s primary passions. Music and Art are close behind.

“I am thrilled to have been chosen to lead the dedicated Plant Operations team at Lambeth House!”

Anne Honeywell
Director of Development

Ms. Honeywell joined Lambeth House as Director of Development in October 2020. Anne brings nearly 10 years of experience in business development and communications working to generate support and awareness through various campaigns, strategic marketing efforts and fundraising initiatives.

Prior to her role at Lambeth House, Anne worked as a Development Consultant and Grants Manager, Operations Manager, and as Editor-in-Chief for a local publication, Inside New Orleans. In addition, Anne worked in the development office of St. Martin’s Episcopal School for seven years, serving as Communications and Marketing Director and Alumni Director, where she managed the development and implementation of all communications efforts, annual fundraising materials, public relations efforts, and media initiatives. She also managed the Alumni Annual Fund Campaign and the school’s major gift appeals to alumni.

Anne is thrilled to be a part of the Lambeth House team, where she will work to develop and implement strategic development plans including operational policies and procedures, maintain donor relationships, and identify new business opportunities including short and long term goals. She is excited to work with the Lambeth House Foundation Board and serve as a liaison for the multidisciplinary development efforts between Lambeth House and its internal and external constituencies.

Anne is a proud graduate of St. Martin’s Episcopal School and earned a Bachelor of Arts in Journalism from Louisiana State University.